About Luigi’s Collision Center
What started in the early 1960’s in our founders garage, has grown today into a thriving family business. We are a certified I-CAR Gold Class facility, the highest designation for collision repair businesses. We strive to ensure complete, safe, and quality vehicle repairs by keeping technicians updated on new technologies.
We believe in treating others as we like to be treated & run our business by this same standard. We will treat your vehicle as our own & make sure it’s restored to pre accident condition or better.
We’re here ready to help out with all of your collision repair needs. Call us today.
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Certified Collision Repair Shop
On top of the Lifetime Guarantee we offer on Collision Repairs, we’re also proudly I-CAR Gold Class Certified. This certification ensures your vehicle is repaired to the highest standards in the industry.
FAQ
Can I choose who repairs my vehicle?
Yes, insurance companies cannot force or steer you to any shop. It’s your vehicle, you choose who repairs it.
Is towing available and Who pays the tow Bill?
Luigi’s will initially pay the tow bill and add the cost to the repair estimate. For Towing please call Jensen Towing (262)656-1100 or tow company of your choice and ask them to tow your vehicle to Luigi’s.
Do I have to Pay for an estimate?
No, estimates are 100% free.
Do I have to make an appointment for an estimate?
No appointment needed, but feel free to call ahead to ensure timely service.
How long does the estimate process take?
It typically takes 10-15 minutes for a preliminary estimate.
Do you work with my insurance company?
Yes, we work with nearly every insurance company.
Do you offer pick up and delivery?
Yes we offer customer and vehicle pickup and drop off. Please let us know if this service is needed.
My insurance company sent me an estimate, now what?
Please bring it on by and we will work with you and the insurance company to initiate repairs on your vehicle.
What is your repair warranty?
We offer a limited lifetime warranty on collision repairs.
Who contacts the insurance company?
Once you file the claim Luigi’s can take over and begin the process of repairing your vehicle.
What services do you offer?
We are a complete collision repair facility. Services include paint, scratch/dent repair all the way up to major structural repair.
What training does your shop have?
Luigi’s is an I-CAR Gold Class certified shop with Platinum trained techs to keep up to date with repair procedures to make sure your vehicle is repaired in a safe manner.
How long does it take for repairs?
It all depends on the severity of the damage and part availability, but we will keep you updated along the way.
Do the newly painted parts of my car need any special treatment?
We recommend 90 waiting days before applying wax, ceramic coating or vinyl to newly painted panels. Hand wash or hands free car washing is also best for the first 30 days.
How do I set up a rental vehicle?
Once confirmed that a rental is included with your claim, our staff will help set up and schedule a rental vehicle.
